Steve Squires
Anyone consulting solicitors should proceed with caution:
(1) They are a business and as such are 'in it for the money' and where property is involved they'll see a chance to make a real killing!
(2) Many people achieve the same result at far less cost by applying to their own situation the free advice and experience of those posting on this message board and visiting www.continuingcarecampaign.info Also check out www.nhscare.info
(3) You can always ask the 'clerk of the court's office' at your local county court for guidance on court procedures - but not on the law - and you'll be surprised how much you can do without the assistance of a solicitor. Your local public library is also a mine of information!
(4) Much of what solicitors will tell you is based on ignorance/misinterpretation of the law and NHS /DoH propaganda surrounding the present continuing care shambles.
(5) Solicitors are really only needed when it comes to litigation - although anyone can appear as a 'litigant in person'. But first take advice from someone who has done it as there are many pitfalls! (You will also need to do a lot of preparatory work!)
(6) Always ask for an estimate of their fees, set a costs limit on them and get a written quotation.
(7) Ensure that they will seek to recover ALL their - and your - costs and expenses plus interest, as part of your claim and make sure you understand the implications of an 'out of court' and a ‘full and final’ settlement.
(8)Treat all 'No win - No fee' offers with great caution! A 'win' may mean you hand over 20% or more plus disbursements. Tell them that you expect them to recover ALL their costs and fees from the other side. A 'win' means that you were a victim of fraud - and thus entitled to be returned to your financial position prior to the fraud..
(9) Before consulting a solicitor be very clear of exactly what you wish to achieve - and ask plenty of questions, particularly about how they propose to achieve it!
(10) Look for free legal advice and assistance: Was (or is) the patient/claimant a member of a trades union. If so, contact them first as many have their own legal department. Visit your local CAB. They may be able to provide free legal assistance, particularly if the patient/claimant is/was in receipt of state benefits - including pensions. Also check out what help you can get from 'PALS' (Patient Advice and Liaison Service) and 'ICAS' (Independent Complaints Advocacy Service – which it most certainly isn’t!). Also try 'Age Concern' 'Help the Aged' The Alzheimer's Society' Etc. for (free) advice and information.
Do all the forgoing before you consult a solicitor. Under the Legal help (previously the ‘Green form’) scheme you may get up to a half hour of free legal advice – so just ask and shop around for one who does 'legal assistance' work! Discuss any problems with the Law Society, particularly legal fees. If these appear excessive ask the LS to 'Tax' them - which means check for accuracy and fairness, NOT report them to the taxman!
Finally, remember that 'experience counts' and many campaign and forum members have been through all this before you! Many have won and can tell you how but some haven't and can tell you why so don't be afraid to ask!
Steve Squires. 2006.(amended September 2009)
Footnote: Derek Cole MA (Law), LL.B (Jesus College Cambridge) who provided invaluable legal advice when we first started our campaign is in good health but no longer able to offer personal legal assistance. He has therefore requested that claimants no longer contact him.
Last edited by Esquires on Wed 16 Sep 2009 - 16:23; edited 5 times in total

